The Office: Every Employee At Dunder Mifflin Scranton & What They Do

Dunder Mifflin Scranton has seen its fair share of employees over the years on The Office. From quitters to mergers, the Dunder Mifflin Scranton branch has seen it all. At its core, however, the Scranton branch has had a handful of loyal employees who were there until the end.

The funny thing about working at the Scranton branch is that most of the employees have complained to the camera crew about their jobs and how odd of a boss Michael Scott was. Nevertheless, no matter how much they complained, the office workers did view each other as a family of sorts.

17 Jim Halpert

Jim started out as a salesman who hated his job but was good at his job. When Pam broke his heart, he transferred to Stamford where he was promoted to Assistant Regional Manager of Sales.

But when Stamford merged with Scranton, not much was said about a different title. He then went on to be a Regional Co-Manager with Michael before becoming the Regional Manager. When managing Scranton was harder than he realized, Jim switched back to sales and became Dwight’s Assistant to the Regional Manager.

16 Pam Beesly

Pam was Scranton’s go-to girl for years. She was the office receptionist and essentially Michael’s right-hand until she quit try something new and expand her horizons.

When she came back to Dunder Mifflin, she started as a saleswoman. But when she realized she was awful at sales, Pam created a different title for herself: Office Administrator. While she sometimes collaborated with Special Projects Manager, Nellie, on some things, Pam remained the Office Administrator until leaving Scranton.

15 Michael Scott

Michael had been at Dunder Mifflin the longest and his history at the company seems fairly straightforward. After being the company’s top salesman for years, he was promoted to Regional Manager of Dunder Mifflin Scranton.

He held this position for years until he became Co-Regional Manager with Jim. When that didn’t work out, he went back to being the Regional Manager. He then left this position in season 7 when he moved to Colorado to be with Holly.

14 Dwight Schrute

Dwight has only wanted to be one thing at Dunder Mifflin: an excellent salesman. When he accomplished that, becoming the head of his department, he was on the hunt for something more; a higher position at the company.

Realizing Michael was never going to leave his role as Regional Manager, Dwight was given the fictitious role as Assistant to the Regional Manager. By the end of the series, Dwight got his wish was awarded Regional Manager of Dunder Mifflin Scranton. In the flash-forward, he still remains in this position and the branch is seen to be thriving under his management.

13 Andy Bernard

Andy Bernard was, apparently, a great salesman at the Stamford branch. However, by the time he came to Scranton, he was just awful. At Stamford, he was the Dunder Mifflin Regional Director of Sales but his title didn’t seem to help him much when he merged with Scranton.

When Michael left for Colorado, Andy was the next best choice as Regional Manager because he was personable and already acquainted with the office.

12 Erin Hannon

When Pam quit Dunder Mifflin to work at the Michael Scott Paper Company, Erin Hannon was hired to replace her as Dunder Mifflin’s receptionist. Erin kept this position until the end of the series because she was comfortable there and learned to love her coworkers. Many of the branch’s clients also enjoyed talking to her too as she had quite a friendly and outgoing attitude.

11 Phyllis Vance

Phyllis wasn’t loud and outgoing like her coworkers but she was a fantastic saleswoman. She seemed satisfied with her job and never seemed to want to leave or look for a promotion elsewhere. She created a great relationship with her clients and loathed when others got in between her and a sale.

10 Stanley Hudson

Like Phyllis, Stanley was another salesman who was satisfied with his title as long as no one bothered him. It never looked like he was working too hard (because of his crossword puzzles) but he never seemed to struggle with sales like Andy did.

Stanley knew his clients well and knew how to make money when things were on the line. After working for the company for nearly 20 years, Stanley eventually retired and moved to Florida.

9 Darryl Philbin

Before moving up to the office, Darryl worked in the warehouse. He was once a Foreman, an Assistant, and the Warehouse Manager when they merged with Sabre. But Darryl’s dreams exceeded the warehouse.

He soon became Dunder Mifflin’s Marketing Manager and Head of Shipping and Distribution. When the series ended, Darryl was on the way out to follow his sports passion at Jim’s company, Athlead.

8 Creed Bratton

Funny enough, The Office fans are more familiar with Creed’s position at Dunder Mifflin than Creed is. Creed was (somehow) the Quality Assurance Manager. However, it’s not often fans saw him working. He was at his desk but who knows what he was really doing.

He became the Acting Manager of Dunder Mifflin Scranton when Michael left but that title didn’t last long as he had no idea what was happening.

7 Meredith Palmer

Although The Office had Meredith as an Accountant in the first season, she was then in charge of Purchasing and Supplier Relations.

It’s not clear where Meredith did on her day-to-day job but fans have to give her credit for coming in every day and not completely tanking her job (especially since it was revealed that she had committed a series of fireable offenses). She was still working here in the flash-forward

6 Ryan Howard

Ryan had so much promise but his need for power went to his head. He started as a temp before becoming a salesman in season three. By the start of season four, Ryan was promoted to Vice President of Northeastern Sales, and later, Northeast Regional Director of New Media.

But when he pulled fraudulent activity, he was canned from the company. Michael eventually got Ryan back as a temp while he tried becoming his own boss with a technology called WUPHF.

5 Kelly Kapoor

Kelly Kapoor did not belong in the 9-5 world of paper and yet, here she was. She was Scranton’s Customer Service Representative for years because she loved talking to people and had a pleasant voice on the phone.

When Sabre merged with Dunder Mifflin, Kelly was promoted to the Minority Executive and was trained to do so. Eventually, she resigned from her position at the branch to move to Ohio with Ravi.

4 Toby Flenderson

Toby had one job and one job only while at the Scranton branch: Human Resources Representative. He told the cameras that he was not passionate about HR and didn’t find it interesting but he was stuck.

He left Scranton for a new life in Costa Rica but when an injury ruined his trip, he came back to the Scranton branch and continued with HR. Eventually, he was fired from this position, which allowed him to finally write the novel he always wanted.

3 Oscar Martinez

Oscar worked as an Accountant throughout his time on The Office. He was the smartest guy in the office (and knew it too). Between him and Angela, the accounting department didn’t need a third worker like Kevin but Michael didn’t have it in him to let him go.

By the end of the series, Oscar was promoted to Chief Accountant of Dunder Mifflin Scranton before eventually leaving to run for senator.

2 Kevin Malone

Kevin Malone was horrible with numbers and spent most of his time making errors with his calculations. Yet, he was still the third part of the accounting team at Dunder Mifflin.

He kept his job as an accountant until Dwight was promoted to Regional Manager and he fired Kevin based on his performance.

1 Angela Martin

Angela Martin was a stickler for rules and loved her job as Head of Accounting. She was also the Safety Manager and the leader of the Party Planning Committee.

Like Oscar, Angela was brilliant and good at her job. And while her personal life became most of her storyline, fans can’t deny that she wasn’t good at her job.

About The Author

Lynn Gibbs
(1652 Articles Published)

Lynn is a nomad who travels the globe on the hunt for her next adventure with her husband. A lover of being outside (and finding the best latte in town), Lynn is typically hiking, walking, or jogging when she’s not focusing on her love of writing. When it comes to shows streaming on Netflix or anything Bravo-related, Lynn’s your gal.

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